Information We Collect

When you engage with novarionthivo's business automation platform, we collect information that helps us provide better services. This includes your name, email address, business details, and contact preferences. We also gather technical information about how you use our platform to improve functionality.

During account setup, you might provide business registration details, industry sector information, and specific automation requirements. This data helps us customize our services to match your needs.

• Device information including browser type and operating system
• IP addresses and general location data for service optimization
• Usage patterns and feature interaction data
• Performance metrics to maintain service quality

How We Use Your Information

Your data serves specific purposes that directly benefit your experience with our automation tools. We use personal information to set up your account, process service requests, and provide technical support when needed.

We analyze usage patterns to identify which features work best for different business types. This helps us refine our automation tools and develop new capabilities that actually solve real problems.

Data Sharing and Third Parties

novarionthivo doesn't sell your personal information to third parties. However, we do work with trusted service providers who help us deliver our automation platform effectively.

All third-party providers sign strict data processing agreements that limit how they can access and use your information. They're only permitted to process data for the specific services they provide to novarionthivo.

Sometimes we're required by Australian law to disclose information to government agencies or regulatory bodies. This typically involves tax obligations, business compliance checks, or legitimate law enforcement requests with proper documentation.

Your Privacy Rights

Under Australian privacy legislation, you have significant control over your personal information. These rights ensure you understand and can manage how novarionthivo handles your data.

If you notice incorrect information in your account, you can update most details directly through your dashboard. For more complex changes or data that requires verification, contact our support team with the specific corrections needed.

You can request deletion of your personal information, though some data may need to be retained for legal compliance or legitimate business purposes. We'll explain what can be deleted and what must be kept, along with the reasons for retention.

Data Security Measures

Protecting your business information is fundamental to our operations. novarionthivo implements multiple layers of security to safeguard data throughout our platform.

All data transmissions use TLS encryption, and stored information is protected with AES-256 encryption. Our servers are hosted in Australian facilities that meet strict physical security standards, including biometric access controls and 24/7 monitoring.

novarionthivo staff can only access your data when necessary for support requests or technical maintenance. All access is logged and reviewed regularly. We use role-based permissions to ensure team members only see information relevant to their specific responsibilities.

• Regular security audits and penetration testing
• Automated backup systems with encrypted storage
• Incident response procedures for potential breaches
• Employee security training and background checks

International Data Transfers

novarionthivo primarily stores and processes data within Australia. However, some of our service providers operate globally, which may involve transferring your information to other countries.

When international transfers occur, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses or by working only with providers in countries recognized as having adequate privacy protections.

Cookies and Tracking

Our platform uses cookies to remember your preferences and maintain your session security. Most cookies are essential for basic functionality, though some help us analyze how people use different features.

• Essential cookies for login and security functions
• Preference cookies to remember your dashboard settings
• Analytics cookies to understand feature usage patterns

You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality. We don't use third-party advertising cookies or tracking pixels for marketing purposes.

Data Retention Periods

Different types of information are kept for varying periods based on legal requirements and business needs. Account information is typically retained while your subscription is active plus a reasonable period afterward.

Financial records and tax-related information must be kept for seven years under Australian law. Usage logs and analytics data are generally deleted after 12-18 months unless needed for ongoing service improvements.

Our systems automatically purge expired data according to established schedules. When you close your account, we begin the deletion process for non-essential information within 90 days, though some records may be retained longer for legal compliance.

Policy Updates

This privacy policy may change as we develop new features or as privacy laws evolve. We'll notify you of significant changes through your registered email address and update the "Last Modified" date at the top of this document.

Minor clarifications or formatting changes may be made without individual notification, though all versions are archived for reference. If you disagree with policy changes, you can contact us to discuss your concerns or close your account if necessary.